terms & conditions
Here are the terms and conditions for ordering from this online store:
**Orders:**
- You can shop online 7 days a week, 24 hours a day.
- Credit card and financial information is not stored on the store's servers for added security.
- Processing and shipping times vary: 2 to 10 business days for regular orders within the USA, and up to 50 business days for custom and made-to-order items within the USA. For international orders, the processing and shipping time is up to 60 business days, with potential customs delays
Please note that these times are specific to different types of orders and destinations, so customers should be aware of these timelines when placing their orders.
- Orders that require Second Day Shipping must be received by 1:00 PM EST.
- Orders placed on weeknights or weekends are processed the next business day.
- Delays may occur for orders placed between January 1st and March 14th, taking 2 to 9 weeks before shipping.
- Some merchandise may ship from states other than North Carolina.
**Shipping Charges and Partners:**
- Shipping and handling charges are estimated.
- External shipping partners, including UPS and USPS, are used.
- Additional shipping and handling charges apply to orders outside the Continental US, international orders, Hawaii, Alaska, Puerto Rico, and other US Territories.
**Shipping to a Different Address:**
- You can ship your order to an address different from the billing address by providing the delivery address during checkout.
**Splitting an Order Between Two Shipping Addresses:**
- To split an order between two addresses, each order must be entered separately.
**International Orders:**
- Additional charges may be requested for international orders.
- PayPal is the preferred payment method for international orders.
**Minimum Orders:**
- There is no minimum order requirement.
**Special Orders:**
- Special orders and Made to order items may take up to 2 to 6 weeks before shipping.
**Rush Orders:**
- Rush services may be available with an additional charge.
- Contact the store with deadline dates and event details for a rush order.
**Back Orders:**
- The store will contact the buyer regarding backorders.
- Unless requested otherwise, the entire order will be shipped with back-ordered items simultaneously.
- Inform the store of any specific delivery date requirements.
**Billing:**
- Payments are accepted via PayPal or credit card.
- A correct billing address and phone number are required for credit card payments.
- Cash on delivery (C.O.D.) is not accepted.
**North Carolina Tax Rule:**
- A 6.75% sales tax is applied to orders from customers in North Carolina.
**Special Promotions:**
- Special promotions on select items can end without notice.
**Merchandise:**
- Prices and appearance of items may change without notice.
- The website is updated frequently, but discrepancies in pricing or appearance may occur.
- Contact the store for current information.
**Errors, Shortages, & Damages:**
- Report errors, shortages, or damages within 24 hours of receiving the order.
- The store is not responsible for issues reported after 24 hours from the delivery date.
**Return Policy**:
- A 100% money-back guarantee is provided for exchanges or returns.
- Contact customer service within 14 days from the delivery date for return authorization.
- Returns require valid authorization, and the customer is responsible for all shipping charges, including return shipping fees.
**No Returns On**:
- Seasonal items, holiday decor, clearance items, special orders, made to order items or items that are not resalable or appear used are not eligible for returns.
**Color/Finish/Shade Guarantee Disclaimer:**
- The store doesn't guarantee color, tone, shades, or finishes due to variations in screen settings.
**CANCELLATION POLICY:**
- Custom orders can be canceled without penalty within 24 hours of purchase.
- Standard orders can be canceled without penalty within 12 hours of purchase.
**Inaccuracy Disclaimer:**
- The store is not responsible for typographical errors, pricing, availability, or variations in size, weight, construction, and color.
**Copyrights and Trademarks:**
- Reproduction of content, products, and intellectual property requires prior written consent.
- This website is intended for shopping purposes, and you may not make copies except as permitted in the order instructions.
**Terms & Conditions Disclaimer:**
- The store reserves the right to update or modify its policies without prior notice.
By using the site, you consent to these online terms and conditions. These terms and conditions were last modified on December 07, 2023
